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Vendor: Avaya
Exam Code: 6209
Exam Name: Avaya Aura Contact Center CCT and Multimedia Implementation
Certification: ACIS
Total Questions: 53 Q&A
Updated on: Dec 16, 2024
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A network drive is being mapped that will be used to setup the Contact Center Multimedia database. The following information is provided:
The Contact Center Multimedia server name is CCMM001 The Contact Center Multimedia server IP address is 192.167.140.15 The backup server name is backup004 The backup server IP address is 192.167.140.20 The backup folder name is dbbackup
What is the UNC path for the mapped network drive?
A. \192.167.140.15\dbbackup
B. \CCMM001\dbbackup
C. \192.167.140.20\dbbackup
D. \dbbackup\backup004
A technician has installed Communication Control Toolkit (CCT). Which three elements are added to the event viewer? (Choose three)
A. NCCT Call Log
B. NCCT Security
C. NCCT Audit Log
D. NCCT Error Log
E. NCCT System Log
A customer with Contact Center Multimedia (CCMM) installed needs to create, modify and monitor outbound campaigns. Which CCMM tool, accessed from the Contact Center Management Administration (CCMA) application can provide this functionality?
A. The Multimedia Contact manager
B. The Contact Center Multimedia Administrator
C. The E-mail Manager
D. The Outbound Campaign management Tool
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