Which of the following hardware platforms can be used in an on-premises UC unified communications solution based on Avaya IP Office™ Server or Select Edition? (Choose four.)
A. Vmware
B. Linux Server
C. Cloud computing platform
D. Hyper-V
E. IP500 V2
A customer inquires about deploying Avaya IP Office™ for between 2000-3000 users. What edition would you recommend?
A. Server Edition
B. Essential Edition
C. Basic Edition
D. Preferred Edition
E. IP Office™ Select
A potential customer in the Hospitality market is looking for a communication solution sized for hotel branches, with high-quality endpoints that will allow them to customize functionality and add their own branding. Which of the following products will satisfy that need? (Choose two.)
A. Avaya J-169 desk phones
B. Avaya Vantage K165 endpoints
C. Avaya Aura®
D. Avaya IP Office™
E. Avaya DECT-6 wireless endpoints
On which of the following devices can Avaya IP Office™ customers run a version of the Avaya Vantage Connect client software? (Choose two.)
A. TI-89 Titanium devices
B. Avaya K165/175 endpoints
C. Nortel 1100-series endpoints
D. Avaya K155 endpoints
A potential customer in the Logistics market is looking for a communication solution sized for distribution centers, with endpoints suitable for use at shared workstations in a warehouse. Which of the following products will satisfy that need? (Choose two.)
A. Avaya J139 desk phones
B. Avaya Conference Phones
C. Avaya IP Office™
D. Avaya Aura®
E. Avaya WebRTC soft clients
What is the currently correct brand name for the Avaya audio/video/web cloud-based software that works with Avaya IP Office™?
A. Avaya OneCloud™ UCaaS
B. Avaya Equinox™
C. Avaya Spaces™
D. Avaya Personal Edition
You are proposing Avaya IP Office™ to a regional provider of business telephony as a service. Which of the following features should you highlight, as it could help them monitor 3000 systems?
A. IP Office Media Manager
B. Avaya Call Reporting
C. Simplified Web Self-Administration
D. Cloud Operations Manager
E. Avaya Spaces™
A line of business leader tries giving you the brush-off by sending you back to the IT team, saying, “I’m too busy whipping this contact center into shape to talk technology.” Which of the following responses will most likely keep you in the room?
A. I’ve already got everything I need from the IT team, I need to hear it from you!
B. Maybe we can help. What's keeping your agents from meeting their goals?
C. Doing your due diligence with us will buy you sweat equity with IT.
D. Avaya has a long history of placing solutions in the contact-center environment.
E. In a way, aren't we all on the IT team?
A prospective customer contact says, “Around here, profitability is everything.” Which of the following is the best response, in terms of advancing the conversation?
A. Never fear, Avaya IP Office™ ensures the profitability of your business!
B. How do you define profitability?
C. Are you looking for ways to make employees more productive?
D. We can always find a way to squeeze a little more profit out of a deal.
E. What's your budget, to make our solution profitable?
You have a midsized customer considering the Avaya Contact Center Select offer. You tell him that the offer is tailored to provide rapid deployment targets. First call / first email typically takes _______________ .
A. Less than 1 hour
B. Less than 4 hour
C. 1 day
D. 1 week