37820X Online Practice Questions and Answers

Your customer wants WIFI connectivity.

What Is the least costly Avaya DC- IP Phone model that supports WIFI connectivity?

A. J179

B. J169

C. J139

D. J129

You have completed your design for a customer who needs two analog lines for fax, reusing 50 digital

telephones from their old system, 425 IP telephones (200 from their old system and 225 new), and 50 new

SIP mobile users.

Based on this configuration of endpoints and users, which ports are required?

A. Two analog ports and 50 digital ports In a IP Office 500 V2 gateway and an IP Office server, 225 customer provided PoE ports In a Layer 2 switch

B. Two analog ports and 50 digital ports in a IP Office 500 V2, 475 customer provided PoE ports In a Layer 2 switch

C. Two analog ports and 50 digital ports In a IP Office 500 V2 gateway and an IP Office server, 425 customer provided PoE ports in a Layer 2 switch

D. Four analog ports and 50 digital ports In a IP Office 500 V2, 425 customer provided PoE ports In a Layer 2 switch

Your customer has standardized on Chrome as their browser, and they want to use WebRTC to access

their IP Office'".

Which two soft clients would you recommend? (Choose two.)

A. Avaya IXTM Workplace Web Client

B. IP Office Web Client

C. Avaya Communicator for Web

D. Avaya one-X Mobile Preferred

To support cradle-to-grave reports for any call, what is the minimum IP Office configuration?

A. Preferred Edition with VMPro

B. Essential Edition with an external PC to run Avaya Call Reporting

C. Essential Edition with an external PC to run Avaya Call Reporting and an IP Office CTI license

D. Preferred Edition with VMPro and an IP Office CTI license

For your customer, you have decided to configure an IP OfficeTM Server Edition. Using Just the primary server, which types of internal collaboration are available for the power users?

A. Audio collaboration plus point-to-point video calls and web collaboration that requires web collaboration licenses and video licenses

B. Audio collaboration plus point-to-point video calls and web collaboration that requires web collaboration licenses

C. Audio collaboration plus multipoint video calls and web collaboration that requires web collaboration licenses

D. Audio collaboration plus multipoint video calls and web collaboration that requires web collaboration licenses and video licenses

Your customer wants an Avaya video conferencing solution that can integrate with IP Office. The requirement Is to be able to conduct a single video conferencing with up to five additional participants to Join remotely using smartphones or desktop PCs. They have two small board rooms they want to be able to join the video conference. What would be the least costly solution that will meet their requirements?

A. A Video Collaboration Solution for IP Office XT endpoint with embedded server

B. A Video Collaboration Solution for IP Office XT endpoint with embedded server and one IX Collaboration Unit CU360

C. One SMB9 License for each board room and one IX Collaboration Unit CU360 In each board room

D. One MCU9 License for each board room and one XT5000 endpoint In each board room

Powered by Avaya R3.x supports several different Hypervisors. What Is the only Hypervisor to support all of the Powered By R3.x applications?

A. Amazon AWS AMI

B. Microsoft Hyper-V

C. VMware ESXi

D. KVM

Avaya Contact Center Select Remote Agents can use an Avaya Deskphone or Avaya soft client. Which Avaya softclient is supported for Remote Agents on Avaya Contact Center Select (ACCS)?

A. Avaya one-X Communicator for Mac

B. Avaya Communicator for IOS

C. Avaya one-X Communicator for Windows

D. Avaya Communicator for Windows

A Customer wants to clarify the maximum number of logged-in Agents in his virtualized ACCS. How many agents can be logged-in to the Agent Desktop at the same time In a High-End solution?

A. 150

B. 250

C. 350

D. 450

In Avaya Contact Center Select, from where is social media data loaded Into the agent desktop?

A. The Contact Center Manager Server database

B. The Contact Center Manager Administration database

C. The Communication Control Toolkit database

D. The Contact Center Multimedia database