3309 Online Practice Questions and Answers

Your client reported their Avaya Proactive Outreach Manager (POM) campaign is playing this message to their customers:

The system is experiencing technical difficulties.

Which two steps would you take to identify the likely cause of this message? (Choose two)

A. Verify that th.ir H.323 or SIP ports are in service and that there are POM licenses available

B. If the application uses Text to Speech (TTS), verify the Speech Server is working and is licensed correctly.

C. Ensure that the Experience Portal Manager (EPM) can communicate with the Avaya Aura Communication Manager (AACM).

D. If the application uses recorded .wav files, ensure the Media Processing Platform (MPP) can e files.

E. Ensure that the Short Message Service (SMS) server is not down.

Avaya Proactive Outreach Manager (POM) requires access to a database. Which two database types are supported? (Choose two)

A. Sybase 12.5 or higher

B. Oracle 0.0 or higher Id

C. Informix 9.21.UC4

D. MS SQL Server 2000

E. Postgres 8.2.3 or higher

A technician determines that even though the Intelligent Customer Routing (IC-R) Core is function correctly, ICR Core logs are not displayed under Log Viewer of experience Portal Manager.

Which two properties in the icrcore.properties file need to be corrected? (Choose two)

A. ICRAdminUKI

B. VPRemoteLogWebService

C. ICRSipUserName

D. ICRSipTCPPort

E. VPProductID

You want to setup a single server Avaya Aura Experience Portal system. Which three components can co- reside on a single server? (Choose three)

A. Application server

B. Primary Experience Portal Manager (EPM)

C. Auxiliary EPM

D. Media Processing Platform (MPP)

E. Telephony server

The Avaya Aura experience Portal (AAI P) system consist;; of which two major subsystems? (Choose two)

A. Application Enablement Services (AES)

B. Media Processing Platform (MPP)

C. Private Brain Exchange (PBX) servers

D. Experience Portal Manager (EPM)

E. Avaya Media Servers (AMS)

A customer has just upgraded Voice Portal 5.x to Avaya Aura Experience Portal 6.0, hut the license not upgraded. What is the grace period provided by the system, for upgrading the license?

A. 3 days

B. 7 days

C. 15 days

D. 30 days

A customer has chosen the Avaya Aura Experience Portal (AAEP) software only offer. What are the minimum hardware specifications for a customer supplied AAEP server machine?

A. dual 1.8 GHz Pentium 4, z GB of RAM, 100/1000 Base-T Ethernet controller full duplex

B. single 2.4 GM/ Pentium 4 with hyper threading enabled, 4 GB of RAM, 100/1000 Base-T Ether controller full duplex

C. dual 1.6 GHz Pentium 4, 4 GB of RAM, 100/1000 Base-T Ethernet controller full duplex

D. dual 1.8 GHz Pentium 4, 4 GB of RAM, 100/1000 Base-T Ethernet controller half duplex

What three external systems are included in the Avaya Aura Experience Portal solution? (Choose three)

A. Application servers (AS)

B. Automatic Speech Recognition (ASR) and Text-to-Speech (TVS) speech servers

C. Avaya Media Servers (AMS)

D. Avaya Aura Communication Manager (AACM) servers and/or SIP Gateway servers

E. Media Processing Server (MPS)

You have setup up an application server and installed the runtimeconfig.war. When accessing the runtimeconfig web application http: //: /runtimeconfig), you receive the following error:

org.apache, jasper.JasperException: javax.servlet.ServletException: java lang.NoClassDefFoundError:

com/avaya/runtimecommon/plat forms/Tool kit

How do you correct this Issue?

A. Re-install the runtimeconfig.war file.

B. Make sure the runtime support files are installed in the correct location.

C. Restart Avaya Aura Experience Portal.

D. Check that the Web License Manager (WebLM) is running. If not start WebLM.

You are preparing to build an Avaya Aura Experience Portal (AAEP) software-only system and have chosen to use Oracle Linux Server Release 6.0 64bit operating system. Which two statements are true? (Choose two)

A. Oracle Linux Server software is not an approved operating system for hosting AAEP 6.0 servers.

B. 64 bit operating systems are approved for hosting AAEP servers.

C. Either Red Hat Enterprise Linux 6.0 32bit or oracle Linux Server Release 6.0 32 bit can be used for hosting AAEP 6.0 servers.

D. Either fedora core 6 32bit or SUSE Linux Enterprise Server 11 32bit can be used for hosting AAEP 6.0 servers.

E. Either Red Hat Enterprise Linux 6.0 64bit or CentOS 6.0 64bit can be used for hosting AAEP 6.0 servers.