3002 Online Practice Questions and Answers

When planning for Wide Area Network SCNs, which two are required? (Choose two.)

A. IP Routes

B. Preferred Edition

C. VCMs

D. PRI service

E. H.248

A company with 500 users has a single IP Office Server Edition providing telephony, presence and Instant Messaging, UMS, Conferencing, and Mobility support. They are buying a remote company with 400 users. They want to support all the IP Office features for everyone. To maintain Avaya support, what must be added to their server Edition?

A. Application Server

B. Advanced Edition

C. IP Office 500V2

D. VCM licenses

Secure Digital (SD) card commands can be invoked from which two sources? (Choose two.)

A. One-X® Portal

B. IP Office Manager

C. System Status Application

D. VoiceMail Pro Client

E. One-X® Portal for IP Office

In an SCN network with Distributed Voicemail, which two are required? (Choose two.)

A. Port 80 supported

B. Preferred Edition Licenses on all Voicemail Pro servers

C. IIS installed on all Voicemail Pro servers

D. SMTP unblocked between Voicemail Servers

E. Local Host file

On a IP500 control unit that has 12 DS30 modules configured, what is the maximum number ISDN/PRI trunks that can be configured?

A. 3

B. 4

C. 6

D. 8

A user at a remote IP Office site calls in to discuss a voicemail issue. You launch the Manager program to see your multi-site IP Office network, but only your local IP Office appears.

What is causing this problem?

A. The WAN connections are down.

B. The remotes are doing a reboot.

C. The Unit/Broadcast address is 255.255.255.255.

D. Your login is not correct.

Which of the following provides the ability for a device to use screenpops, control several telephone devices, make 3rd party calls, and monitor hunt group queues?

A. One-X® Portal

B. 3rd Party Endpoint licenses

C. TAPILink Pro License

D. SIPTrunking

E. Server Edition

Which IP Office feature is required to initiate screen pops, where the caller ID triggers a computer to open a record related to that number?

A. UMS

B. TAPILink Lite

C. Outlook Plugin

D. IMAP

Which statement is an example of "Top Down Troubleshooting" with an IP Phone that is not working?

A. Listen for dial tone on the telephone, and if not heard, then check for an indicator light on the telephone's switch port.

B. Swap out the telephone's patch cord, and if the telephone boots up, call the telephone.

C. Ping the telephone, and if successful, try to call it.

D. In the IP Office View Menu, watch the telephone to see if it downloads "46xxsettings.txt" when booting, then watch the extension in SSA when calling it.

How can you find the IP address of an IP extension?

A. Use the Extension Summary in SSA.

B. Look on the label on the underside of all IP Phones.

C. Use ARP from your PC.

D. Use Monitor to reset the telephone, and watch it get a new DHCP address.