1Z0-562 Online Practice Questions and Answers

What information appears when you click the Help button in the Action Bar when using the "classic" (or non-Fusion) user interface?

A. contact information about the specific implementation

B. information for a specific zone

C. an index of Control Central information

D. context-sensitive information

E. information for a specific portal

What do the colored bars indicate in the To Do Summary Zone?

A. aging

B. priority

C. status

D. To Do role

E. number of To Do entries

Which three statements are true in relation to Financial Transaction creation algorithms? (Choose three.)

A. They control how the current balance is affected.

B. They control how the payoff balance is affected.

C. They control if and how the General Ledger entries are created.

D. They control how the General Ledger details are created as these must always exist against a Financial Transaction.

E. They control when a Financial Transaction is to be swept onto a bill.

The lifecycle logic of the parent Business Object, when inherited by the child Business Object, ________.

A. can be changed by creating a new state in the child Business Object

B. can be changed by updating an existing state in the parent Business Object so that it only affects the relevant child Business Object

C. can be changed by adding additional algorithms on the child Business Object to any of the states from the parent Business Object

D. can be changed by deleting a state in the child Business Object

E. cannot be changed

How many bill segment-related financial transactions do pay plans have?

A. one

B. depends on the number of bills that will contain the customer's pay plan commitments

C. depends on the number of payments that is part of the pay plan

D. none

E. unlimited

What four elements appear on every page in Oracle Utilities Customer Care and Billing when using the "classic" (or non-Fusion) user interface?

A. Dashboard, Menu Bar, Script Area, Status Bar

B. Action Bar, Dashboard, Menu Bar, Status Bar

C. Action Bar, Dashboard, Menu Bar, Script Area

D. Action Bar, Dashboard, Main Menu, Status Bar

E. Action Bar, Main Menu, Script Area, Status Bar

Service Points are specific locations at a property where a customer receives service. Select the three main categories of service points. (Choose three.)

A. Metered

B. Metered - Interval

C. Metered - Non-Interval

D. Badged Item

E. Unbadged Item

What can cause a bill segment to have multiple bill calculation headers?

A. multiple Rate Versions

B. proration at Rate Component level

C. proration at Bill Factor level

D. multiple Scheduled Read Dates covered by the bill period

E. multiple service agreements being covered by a bill segment

Which major entities in the "V" hold the key geographic, demographic, and financial information related to a customer who is financially responsible for a property?

A. Account, Bill, Premise, Service Agreement, Service Point

B. Account, Person, Premise, Service Agreement, Service Point

C. Account, Bill, Customer Class, Premise, Service Agreement

D. Account, Customer Class, Premise, Service Agreement, Service Point

E. Account, Customer Class, Person, Premise, Service Agreement

Which three options correctly describe what the To Do Type controls? (Choose three.)

A. the To Do list on which the entry appears

B. the roles to which an entry may be assigned

C. the algorithms used to perform To Do-specific business rules

D. the Users that can be assigned to a To Do Entry

E. defining Control Central Alerts