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Oracle 1Z0-465 Exam Dumps

Vendor: Oracle
Exam Code: 1Z0-465
Exam Name: Oracle RightNow CX Cloud Service 2012 Essentials
Certification: Oracle Certifications
Total Questions: 80 Q&A
Updated on: Mar 10, 2025
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1Z0-465 Online Practice Questions and Answers

Questions 1

Your customer is a printing company and every knowledgebase article contains the word "print.

Which configuration will enable end customer searches to return a single knowledge article result when searching with "print"?

A. Add "print" using the stop word editor and add "print" to only one knowledgebase article keyword

B. Add "print" using the Stop word editor and add "print" to the alias file.

C. Add "print" to only one knowledgebase article keyword and add "print" to a search priority word and assign multiple answers.

D. Add "print" using the stop word editor and add "print" to a search priority word and assign one answer.

Show Answer

Questions 2

You are creating several new standard bead entries and want to use variables in your standard text.

What is the difference between "Variable" and "$"?

A. Variable pulls in a dynamic value from the database and $ is a fixed variable.

B. Variable pulls in a dynamic value from the database and $ allows the agent to enter a value.

C. Variable is a fixed value and $ pulls in a dynamic value from the database.

D. $ pulls in a dynamic value from the database and Variable allows the agent to enter a value.

E. $ allows the agent to enter a value and Variable is a fixed value.

Show Answer

Questions 3

How many levels can Products, Categories, and Dispositions have in each hierarchy?

A. 2

B. 3

C. 4

D. 5

E. 6

Show Answer More Questions

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