1Z0-1071-20 Online Practice Questions and Answers

Which variable type is automatically set with values from the chat client,such as locate and timezoneoffset?

A. System variables

B. Variables that are defined in the context section in the dialog flow

C. User variables

D. System.config variables

E. Profile variables

Which statement is FALSE regarding out-of-order messages?

A. Out-of-order messages are not handled by default. Designers must define out-of-order message handlers at the skill level.

B. Dialog flow navigation continues with the state referenced in the out-of-order-message action.

C. Chatbots don't control the user's input and, therefore, cannot prevent users from selecting out-ofscope actions.

D. Out-of-order messages occur when a user scroll the conversation history displayed in the messenger client and selects that is no longer in scope for the current conversation.

For live-agent transfer, you want the bot-user conversation history to become available to the human agent

that the conversation is transferred to.

How do you make this conversation history available?

A. In the skill settings, either switch Enable Insights to On or switch Skill Conversation to On, depending on the Digital Assistant version.

B. This is controlled from Oracle Service Cloud and has to be turned on by setting a custom property.

C. Set a custom property on the Oracle Service Cloud instance that's accessed by Oracle Digital Assistant.

D. Set the convHistory property in the system.Agentinitiation component.

You have gone through a number of testing iterations of your customer's skill that comprises 10 intents. But you find that generally the best you can get is a confidence score of 96%, even when the user phrase is identical to one of your training utterances. What should you recommend to your customer regarding this intent confidence score?

A. Keep iterating on user testing and add more training utterances until you can achieve a confidence level of 100% on your user input.

B. For every verb in your training utterances, ensure you add a version of the utterance which also covers the past, present, and future tense of the verb.

C. It is not always possible to achieve 100% confidence and adding more utterances may not help the problem. Therefore, do not make further changes to the skill if it is performing to your expectations.

D. The highest possible confidence with 10 intents is 10% (100% divided by the number of intents). So, no further changes to the skill are required.

E. Add more utterances to the unresolvedlntent.

Examine the code snippet below:

Which two statement are true regarding the functionality of a composite bag referenced by the variable

pizza?

A. Any individual entity item can define its own maxPrompts to override the value in the dialog flow.

B. The first time an incorrect value for an entity item is resolved, it will result in an error and transition to the state called maxError because cancelPolicy is set to immediate and this overrides the setting for maxPrompts.

C. Each entity item in the composite bag will be prompted for a valid value three times. After the last invalid input, the flow will navigate to a state called setPizzaDough.

D. Each entity item in the composite bag will be prompted for a valid value three times. After the last invalid input, the flow will navigate to a state called maxError.

You have a skill for ordering pizzas. In your experience, you have found that 95% of your customers want a regular crust and just 5% prefer gluten-free crust. Because so few people are likely to want a gluten-free crust, you don't want to prompt for that option, but you do want to make it available. Assuming you already have a composite bag entity that contains a PizzaCrust entity that has the values "regular" and "gluten free", what would be the simplest way to have your skill enable a user to order a pizza with a gluten-free crust without the skill prompting the user for that option?

A. Don't set a prompt for the PizzaCrust entity item.

B. For the PizzaCrust entity item, set the Extract With property to reference an entity with the single value "gluten free".

C. In the composite bag, set the PizzaCrust entity item's Prompt for Value property to False. Then, once the the composite bag is resolved, check if the PizzaCrust entity has a value. If it doesn't, set its value to "regular".

D. Don't set a prompt for the PizzaCrust entity item and set the Out of Order Extraction property to True.

Which statement is true regarding the digital assistant's Help system intent?

A. You can define utterances that the digital assistant will recognize when the user is asking for help.

B. The help intent cannot route the conversation to a specific state within a skill.

C. The utterances for the help intent are predefined and cannot be changed.

D. If the digital assistant recognizes the user is asking for help, it will automatically route the conversation to a skill called "Help".

You install Oracle Bost Node SDK from GitHub to develop a new custom component service. Which command, when issued on a command line or terminal window, creates a new custom component service project in the current directory?

A. bots-node-sdk service

B. bots-node-sdk service init

C. bots-node-sdknpm install

D. bots-node-sdkinit

Assuming conversation is the custom component SDK handle, which two code statements are valid to access the order and userAccount input parameters of the custom component?

A. Option A

B. Option B

C. Option C

D. Option D

E. Option E

To translate output messages, you created a resource bundle in your skill. The resource bundle contains an orderConfirmation key with the following message: Thanks {0} for your order. Your order of a {1} is no its way. In your dialog flow, you have a variable rb of type resourcesBundle defined. In additional, you defined a variable pizzaType holding the type of the pizza (for example, Salami) and a variable pizzaSize holding the size of the Pizza ( for example , large).

A. Option A

B. Option B

C. Option C

D. Option D