1Z0-1003 Online Practice Questions and Answers

Which two statements are true regarding the correlation between launch conditions and message scenarios within OFSC?

A. A given launch condition can be assigned to multiple message scenariossimultaneously.

B. A given launch condition can only be assigned to one message scenario at a time.

C. A given message scenario can only include one launch condition at a time.

D. A given message scenario can include multiple launch conditions simultaneously.

Your customer requires the option for supervisors to "supervise"Junior engineers as they are performing certain activities.

For this functionality, you have created a new "Supervision" internal activity to manually link these activities so they start at the same time by different resources.

Which option is a valid wayto configure this?

A. Create a new (related) Link Template with "Different Resources" Assignment Constraint.

B. Create a new (simultaneous) Link Template with default values.

C. Create a new (simultaneous) Link Template with "Different Resources"Assignment Constraint.

D. Create a new (related) Link Template with default values.

The key values for one of your work zones have changed and you need to update that work zone via a Metadata API call.

The problem is that some of the new key values might already be associated with other work zones, thereby creating potential conflicts.

What are you required to do within the "Replace Work Zone" API call to ensure that the keys sent in the request are the true values to be associated with the work zone you are updating?

A. Include {"autoResolveConflicts": "1"} as part of the body of the request.

B. Specify a parameter of "autoResolveconfiicts=1" within the request.

C. Specify a parameter of "autoResolveconflicts=true" within the request.

D. Include {"autoResolveConflicts": "true") as part of the body of the request.

What happens when you enable the assignment parameter "Limit work by points"?

A. If resources have shifts assigned to them with point values, routing will not assign activities whose cumulative point total exceeds the shift point value.

B. Routing will use each activity's unique point value to prioritize assignment of higher point activities over lower point activities.

C. Routing will not assign a given activity if that activity's point value exceeds the resource's maximum personal point limit.

D. If a resource has a point value configured on their Resource Information screen, routing will limit assignment of additional activities if the cumulative point total exceeds the resource's point limit

A customer is about to begin testing both REST and SOAP OFSC API calls during their implementation process and needs to set up an Application for API authentication.

Theirintention is to only use the APIs for transferring data to and from their middleware system and not for use for any custom mobile application.

Identify the correct way to register that middleware Application within OFSC.

A. Register the Application within the API Access tab of the authentication-oriented User Type.

B. Register the Application, specifying the OFSC token service, and authenticate using JWT assertion.

C. Register the Application and authenticate using the Client ID/Client Secret

D. Register the Application, specifying an external token service and uploading the certificate.

Your customer wants routing to estimate accurate travel times from their resources' home locations to their first activities of the daywhen making automated assignments.

What two configurations are required to be in place to support this requirement?

A. Resource's "Start location" must be assigned for each weekday that routing should assign resource work.

B. Resource's Home Zone Centermust be assigned for each weekday routing should assign that resource work.

C. Resource's "Start location" must be configured as a shared location at the resource's parent level in the resource tree.

D. The resource type setting "Working time includes travel to first activity" must be selected.

Identify three examples of how filters are utilized within Oracle Field Service Cloud.

A. Define activity and/or resource assignment preferences within Routing Plans.

B. Display only certain users within the Users screen.

C. Restrict the number of activities that appear on resources' routes.

D. Display only certain resources within the Daily view.

E. Display only certain activities or resources within the List View.

Which three Launch Conditions include configurable trigger thresholds?

A. 'Route is activated'

B. 'Route is not activated'

C. 'Next activity is about to start'

D. 'Estimated time of arrival has changed'

E. 'Service request is created'

F. 'Activity is not started after the ETA'

A customer wants to integrate OFSC with their existing DBaaS instance.

Which option lists the steps necessary to take to set up the real-time transfer of OFSC data directly into DBaaS?

A. Clone the Daily Extract outbound integration channel as a DBaaS channel, select the data set entities specifying 'once daily' as the data transfer option, then add fields to the entities.

B. Clone the Daily Extract outbound integration channel as a DBaaSchannel, select the data set entities specifying 'real-time' as the data transfer option, then add fields to the entities.

C. Create an outbound integration channel for DBaaS, select the data set entities specifying 'once daily' as the data transfer option, then add fields to the entities.

D. Create an outbound integration channel for DBaaS, select the data set entities specifying 'realtime' as the data transfer option, then add fields to the entities.

A company has technicians in a local Austin office in the United States, which has beenconfigured as a bucket within Oracle Field Service Cloud (OFSC).

They want all of their technicians to be able to work within the AUSTIN_SOUTHWEST work zone, but also need just the technicians Sandra Bernstein and Larry Johnson to be able to work within the AUSTIN_NORTHWEST work zone as

well.

Which work zone configuration option meets these requirements?

A. Assign the AUSTIN_SOUTHWEST work zone to the Austin bucket.

B. Assign the AUSTIN_SOUTHWEST work zone to the Austin bucket and also set the

C. AUSTIN_NORTHWEST work zone individually on Sandra Bernstein and Larry Johnson's resource records.

D. Assign both the AUSTIN_SOUTHWEST and the AUSTIN_NORTHWEST work zones to the Austin bucket.

E. Assign the AUSTIN_SOUTHWEST work zone to the Austin bucket and also setthe AUSTIN_NORTHWEST and the AUSTIN_SOUTHWEST work zones individually on Sandra Bernstein and Larry Johnson's resource records.