1Z0-1003-22 Online Practice Questions and Answers

After reviewing the overall performance metrics of their workforce, a company identified that their technicians are frequently arriving at jobs late.

They want to use reoptimization to reduce the amount of lateness and improve their technicians' on-time arrival.

Which setting is required to do this?

A. Enable Reoptimization within the routing plan, then select "Reduce overdue."

B. Enable Reoptimization within the routing plan, then select "Assign overdue activities."

C. Enable Reoptimization within the routing plan, then select "Reduce overtime "

D. Enable Reoptimization within the routing plan, then select "Assign high priority activities."

E. Enable Reoptimization within the routing plan, then select "Optimize routes."

Your customer has enabled "Calculate activity duration using statistics" with a "Default duration' of 48 minutes for a new Activity Type called TV Upgrade.

Your customer has created a new TV Upgrade activity with amanually set 30-minute duration. Which statement is true regarding the estimated duration for this new TV Upgrade activity?

A. The activity duration is set as 30 minutes when no learned statistics are available.

B. The activity duration is set as 30 minutes.

C. The activity duration is set as 30 minutes when learned statistics are available.

D. The activity duration is set as 48 minutes.

E. The activity duration is set as 48 minutes when no learned statistics are available.

F. The activity durationis set as 48 minutes when learned statistics are available

A customer is requesting to connect to a 3rd-party webpage via OFSC Mobility.

They need to send some parameters to this webpage as part of the call.

Which configuration is correct when you create the Action Link to support this request?

A. Mark the Action Link as "Is plugin", select the Type as "HTML5 application", enter the URL and enter the parameters to be sent within the "POST data" section.

B. Mark the Action Link as "Is plugin", select the Type as "HTML5 application", enter the URL and select Main Menu items.

C. Do not mark the Action Link as "Is plugin", select the Type as"HTML5 application", enter the URL and select "Use Plugin API".

D. Mark the Action Link as "Is plugin", select the Type as "Native application", enter the URL, enter the parameters within the "POST data" section and select the "Disable the action link inoffline option

A customer is about to begin testing both REST and SOAP OFSC API calls during their implementation process and needs to set up an Application for API authentication.

Theirintention is to only use the APIs for transferring data to and from their middleware system and not for use for any custom mobile application.

Identify the correct way to register that middleware Application within OFSC.

A. Register the Application within the API Access tab of the authentication-oriented User Type.

B. Register the Application, specifying the OFSC token service, and authenticate using JWT assertion.

C. Register the Application and authenticate using the Client ID/Client Secret

D. Register the Application, specifying an external token service and uploading the certificate.

Your customer wants toupdate technician inventory using the Inbound API using the following:

Given the node of this request, which two statements are correct?

A. Any existing inventory not listed in the body of the request will be deleted

B. Required inventory can be specified

C. Only serialized inventory will be updated.

D. Customer inventory will be updated

E. Only inventory in a technician's pool will be affected

Which statement is true regarding Travel Areas in OFSC?

A. Travel Areas define a company's serviceable geography and are made up of groups of work zones.

B. A Travel Area can be assigned to a bucket or a resource.

C. Travel between work zones within different Travel Areas will not be calculated for statistical use.

D. A given work zone can be assigned to multiple Travel Areas.

E. Statistics are calculated using the travels between Travel Areas.

A customer wants to ensure that their OFSC users' passwords are unique and as secure as possible Which four options are available in OFSC for making passwords unique?

A. Password must contain upper and lowercase letters.

B. Password must contain special symbols.

C. Password must differ from old password.

D. Password must not contain more than X characters.

E. Password must not contain personal details.

F. Password must contain letters.

When receiving the Resource Tree, Which icon represents a "normal" load of activities for a field resource?

A. Option A

B. Option B

C. Option C

D. Option D

E. Option E

A company has technicians in a local Austin office in the United States, which has beenconfigured as a bucket within Oracle Field Service Cloud (OFSC).

They want all of their technicians to be able to work within the AUSTIN_SOUTHWEST work zone, but also need just the technicians Sandra Bernstein and Larry Johnson to be able to work within the AUSTIN_NORTHWEST work zone as well.

Which work zone configuration option meets these requirements?

A. Assign the AUSTIN_SOUTHWEST work zone to the Austin bucket.

B. Assign the AUSTIN_SOUTHWEST work zone to the Austin bucket and also set the

C. AUSTIN_NORTHWEST work zone individually on Sandra Bernstein and Larry Johnson's resource records.

D. Assign both the AUSTIN_SOUTHWEST and the AUSTIN_NORTHWEST work zones to the Austin bucket.

E. Assign the AUSTIN_SOUTHWEST work zone to the Austin bucket and also setthe AUSTIN_NORTHWEST and the AUSTIN_SOUTHWEST work zones individually on Sandra Bernstein and Larry Johnson's resource records.

Your customer's technicians need to be able to send a notification to a 3rd-party system that a particular step has been taken while working on an activity.

You need to create an action link that can be usedby the technician to initiate this notification. This message will use the launch condition "Service request is created".

What base action must you specify?

A. 'send_request'

B. 'change_activity'

C. 'create_request'

D. 'create_activity'